When your employee asks for a raise

By test -
In this HBR article "How to respond when your employee asks for a raise" the author offers a few do's and don'ts on how to handle the situation.

 First and foremost when the employee asks for a raise, don't react right away. The writer quotes from a book "How to be good at Performance Appraisals" by Grote.

 He suggests a simple 3 word sentence "Tell me more" and take notes while the person tells you why she deserves the pay increase. This conveys that you are not dismissing the request and your act of taking note indicates your seriousness.

 The article also has 2 case studies at the end.

 Buy the book

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